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  • Routing Number: 065204579
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Bill Matrix Payment Details

If you experience any difficulties, or need immediate assistance with Bill Matrix, please call our call center during the hours of 8am-6pm Monday-Friday, or Saturday from 9am-Noon. All times are CST.

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Routing Number: 065204579
Routing Number: 065204579

Contact Us

Need us? Reach out to our Call Center Mon-Fri, 8am-6pm, and Sat, 9am-12pm CST or use the contact form below.

800-789-5159337-824-8902 Routing Number: 065204

Committed to Service Excellence

At JD Bank, we pride ourselves on our commitment to excellent service.

Part of our commitment to you means actively listening to what you have to say. Whether it's about your checking or savings account, loan status, cash management, or a quick assist with your debit card, we're here for you. Got a question, idea or feedback on our products or services? We're all ears.

Note: Please do not include sensitive personal or account information. This mailbox is not monitored on nights, weekends or holidays. Please allow 24 hours for a response.

Frequently Asked Questions

The JD Bank Routing Number is 065204579.

Our Call Center associates are available from 8am-6pm, Monday-Friday, and Saturday from 9am-12pm, CST.

The phone number for JD Bank's Telebank system is 1-800-789-1335.

The required minimum balance to open most personal checking and savings accounts is $25.

A temporary debit card will be provided upon request. A permanent debit card will be ordered and arrive within 7 to 10 business days.

Contact our Call Center at 1-800-789-5159 or visit your local branch during our regular business hours. If your debit card is lost or stolen, please call us immediately at 1-833-999-1091.

JD Bank's ATM machines do not accept deposits.

You will need the Account Type, Account Number, SS# and DOB.

The mobile app and JD Bank online banking both offer a "forgot password" feature that allows you to reset your password on your own.

Once you're logged in, just navigate toward the profile section at the top right of the screen to modify these contact methods.

There are no fees to use Zelle.

We currently have no limits on how much you can receive with Zelle®. When sending funds, the max amount per day is $2,000 with a 30-day limit of $5,000.

Once you're logged into online banking, just click on the Bill Payment tab to begin enrollment. If you're using the mobile app, you'll need to click on "Transfer & Pay" toward the bottom of your display.

To place a stop payment in person or with our Call Center, the fee is $35 per stop. To place a stop payment online, the fee is $32 per stop.

The cost per cashier's check is $7 for JD Bank customers and $14 for non-customers.

To purchase a cashier's check, you'll have to visit the lobby of your local branch.

JD Bank uses a posting order of lowest to highest dollar amount for all transactions except checks. Checks will post in sequential order by check number, except for checks drawn on JD Bank, which are given priority in posting order. POS debits and ATM withdrawals will also receive priority above the stated item posting order.

Your employer will ask you to provide JD Bank's routing number and your account number.

If your checkbook is lost or stolen, please call our Call Center at 1-800-789-5159 or visit your local branch during our regular business hours.

Please visit your local branch during our regular business hours to change your current address. If you reside out of state, please contact our Call Center at 1-800-789-5159 or your current branch representative.

Please visit your local branch during our regular business hours. You'll need to provide an updated valid photo ID, a marriage certificate, or a divorce certificate.

Please contact the state or federal government using the phone number provided on the tax levy notice.

Interest statements are mailed by the 31st of January each year.

Savings Bonds can only be purchased directly from the U.S. Treasury website.

You can still cash existing U.S. Savings Bonds by visiting your local branch with the paper bond.

Visit our locations page to find a branch or ATM near you.

For a complete list of closures, visit our Holiday Closures page. If your local branch is closed, you can still access your accounts 24/7 using JD Bank online banking and the JD Bank mobile app.

To keep your account active, you must make at least one transaction every 12 months.