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Call Center: 800-789-5159

or 337-824-8902

FOR IMMEDIATE ASSISTANCE, PLEASE CALL OUR CALL CENTER DURING THE HOURS OF 8AM-6PM, MONDAY-FRIDAY, AND SATURDAY FROM 9AM-12PM. ALL TIMES ARE CST.

At JD Bank, we pride ourselves on our commitment to excellent service. Part of that commitment means we actively listen to what our customers have to say. If you have a question, idea, problem, or comment about our services or products, please don’t hesitate to let us know!

PLEASE DO NOT INCLUDE SENSITIVE PERSONAL OR ACCOUNT INFORMATION IN YOUR COMMUNICATION BELOW. THIS MAILBOX IS NOT MONITORED ON NIGHTS, WEEKENDS OR HOLIDAYS. PLEASE ALLOW 24 HOURS FOR A RESPONSE. TO REPORT A LOST OR STOLEN DEBIT CARD, CALL 1-833-999-1091.

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Friendly Reminder: JD Bank will never call and ask for your username, password, SSN/TIN, token number, passcode, PIN number, or other information to access your account.
Please do not share this information with anyone. If you’re unsure, hang up and call JD Bank directly.