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Security Tips/Information

At JD Bank, we’re serious about protecting your personal information. We use a variety of security tools — from requiring a User ID and Password when you log in, to using encryption for all your online transactions.

We need your help, too. Protecting yourself online starts with knowing how to prevent fraud. 

Enforcing safe online and mobile banking practices

JD Bank is serious about safeguarding your personal information online and on mobile devices. As a security measure, you may access your account information from the website or JD Bank Mobile® app if you are currently enrolled in online banking. and the JD Bank Mobile® app use secure technology to encrypt your personal information such as User IDs, Passwords and account information over the Internet. Enrolling in JD Bank online today. If you have not enrolled and wish to review your account information, you may write to the address on your account statement, call 1-800-789-1335 or visit one of our branches.

The Internet is and will continue to be the source of many new opportunities if you use it wisely. Although the information below is not exhaustive, it contains some key points that will help you use the Internet in a more secure manner. Use these points with caution and good judgment.

Submitting Online Forms

When you submit information through an online form, we’ll encrypt it to help keep your information secure. In other words, we scramble your details en route and decode it when we receive it. Please make sure your web session is secure by looking for a small lock symbol in the lower corner of your web browser window. Current versions of leading web browsers use this symbol to indicate when a web page is encrypted. You may also look for the letters “https://” at the beginning of your website URL in your web browser. The “s” means that the web connection is secure.

Sending emails to JD Bank also encrypts any email you send to us or we send to you through the Secure Message Center. However, if you send us email through other sources, it may not be secure unless we advise you that security measures are in place before you send your information. Therefore, we ask that you do not send us confidential information, such as Social Security Numbers or account numbers, through an unsecured email. Please send such communications to us through postal mail, the contact us page of this website or visit one of our branches.

Linking to Third-Party Websites

JD Bank is not responsible for third parties’ (companies we link to from our websites) online security practices. In most cases, we provide links to non-JD Bank websites solely to help you find more information about topics that interest you. Third party websites may have different privacy policies and/or security standards to govern their sites.

Children visiting our Website

We created our websites for customers and potential customers, most of whom are adults. However, children may access our websites to request information and apply for certain products and services, like student loans. When children access our websites, we are confident that they and their parents will find none of our content to be objectionable. We encourage parents to install any of the various available software packages to prevent their children from accessing inappropriate websites.

Guarding your User ID and Password

If you give out your User ID and Password, you are putting your money at risk

Some websites and software offer tools to help you with budgeting, managing accounts, investing, or even doing your taxes. But if you’re giving them your User ID and Password, you could be responsible for money you might lose as a result. This could happen because of:

  • Unauthorized activity or fraud in your JD Bank accounts, or
  • Misuse of the information by the people or services that you’ve given it to.

Have you already shared your information?

If yes, immediately change your Password and Security Questions.

  • Go to and log in using your current User ID and Password.
  • Click on “Customer Center” (options) tab at the top.
  • Under Password and Security Questions and Answer click on each of the edit buttons to make appropriate changes:
    • Change Password
    • Change  Security Questions and Answers

If you see suspicious activity in your account, report it to us right away.


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