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Report a Stolen/Lost Card

Safety Tips

To report a lost or stolen Check or Debit Card, please call us immediately at 1-800-472-3272 (option 2).


  • Treat your card like cash – store it in a safe place.
  • Make a record of card numbers, expiration dates and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.
  • Keep your PIN to yourself.
  • Never put your account number or PIN on the outside of an envelope or postcard.
  • Never disclose information in response to unsolicited emails or phone calls.
  • Don’t give your debit or credit card number over the phone unless you’ve made the call.
  • Be alert for “shoulder surfing” and “card skimming.”
  • Shop carefully online – only use secure sites displaying the Padlock symbol.
  • Write down the toll-free emergency number and keep it with you, but separate from your card.
  • Report lost or stolen card at once.
  • Immediately call your financial institution to minimize unauthorized transactions.
  • File a police report to document theft.
JD Bank is Louisiana's Community Bank
Online Banking is currently down

We are currently experiencing issues with online banking and mobile banking. We apologize for the inconvenience. We are working to resolve the issue.

Please call our Telebanking line at 800-789-1335 to check your balance or recent deposits or 800-789-5159 on Monday-Friday from 9am-5pm to speak with a representative. Thank you for choosing JD Bank.