Report a Stolen/Lost Card - JD Bank

Report a Stolen/Lost Card

To report a lost or stolen Check or Debit Card, please call us immediately at 1-800-472-3272 (option 2).

Tips For Keeping Your Card Safe:

  • Make a record of card numbers, expiration dates and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.
  • Never put your account number or PIN on the outside of an envelope or a postcard.
  • Write down the toll-free emergency number and keep it with you, but separate from your card.
  • Don’t give your debit or credit card number over the phone unless you’ve made the call.