Banking Information Related To (COVID-19)
UPDATED 03/28/2020 - Adjusted DRIVE-THROUGH HOURS m-F 9AM-5PM & TEMPORARY BRANCH CLOSURE NOTIFICATIONS
Thank you for your patience, cooperation and understanding, during these unprecedented circumstances. The health and safety of our customers, employees and community remains our top priority and we are committed to protecting those around us. As the situation with the coronavirus (COVID-19) continues to intensify, we have made the decision to temporarily close the following branch locations effective Monday, March 30th.
- Carlyss – 4507 Hwy 27 – 337-558-5900
- Jennings – 407 W. Division – 337-824-3424
- Jennings – 446 Roberts Ave. – 337-824-3424
- Lake Charles – Big Lake – 4904 Big Lake Rd. – 337-480-2350
- Lake Charles – Morganfield – 4989 E. McNeese St. – 337-478-3360
- Westlake – 1511 Sampson St. – 337-433-1818
The 24-Hour ATM at these locations will still be available. An appointment to access your safe deposit box can be made by calling the branch at the number listed above.
The remainder of our JD Bank offices are still available with drive-through service from 9am-5pm for your banking needs. In-branch services are available by contacting the branch or our customer service center at 800-789-5159 to schedule an appointment. This includes opening an account, signing documents and accessing safe deposit boxes.
For a complete list of our branch locations, visit jdbank.com/locations.
We encourage you to use the many services and resources available for your remote banking convenience:
- Online Banking – view account balances and transactions, pay bills, transfer money, make loan payments and more.
- Mobile App – all the functionality of online banking from your mobile phone or tablet, with the ability to deposit checks with mobile deposit.
- Mobile Wallet – make purchases with your smart phone using Apple Pay, Samsung Pay or Google Pay.
- Telebanking – 800-789-5159 – check account balances and transfer funds.
Our customer service center is available to assist you Monday-Friday 8am-6pm CST and Saturday 9am-12pm CST by calling 800-789-5159.
We understand that there is the potential for additional financial burdens during this time. If you have been negatively impacted and need additional assistance related to your account or accounts with JD Bank, please let us know. We have designed streamlined loan decision programs to help both small businesses and individuals who have experienced temporary challenges as a result COVID-19. Your Bank is here and ready to help.
Please continue to check our website, jdbank.com, and our social media accounts for the most up-to-date information. We appreciate your business and thank you for being a customer of JD Bank, Louisiana’s Community Bank.
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